Case studies · Luxury hospitality · OOH, TV & radio

Viceroy Los Cabos: Turned the Pacific into a booking engine.

Viceroy wanted more direct bookings from high-value travelers — and less dependence on the OTAs.

Luxury hospitality · OOH, TV & radio

Turned the Pacific into a booking engine.

Viceroy wanted more direct bookings from high-value travelers — and less dependence on the OTAs.

  1. 01

    Full-funnel plan across connected TV, streaming audio & DOOH in feeder markets

  2. 02

    Paid social & search capturing travelers the moment they start planning

  3. 03

    Booking-engine tracking for true, room-night ROAS

  4. 04

    Flighting built around peak, shoulder & holiday demand

+212%Direct bookings
11.4xReturn on ad spend
64MCTV + DOOH impressions
-31%OTA dependency
Viceroy Los Cabos infinity pool and palms at sunset
Viceroy Los Cabos infinity pool
Viceroy Los Cabos resort● CTV · :30 spot
Viceroy Los Cabos resortEscape to Los Cabos
Streaming audio · :30
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